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Presence

see and be seen with enterprise-grade presence and instant messaging capability

KNOW WHO IS AVAILABLE & WHERE

In an increasingly multi-modal communications world, thinkingphones’ presence solution makes real-time enterprise communication and collaboration more efficient and productive. Indication of when your employees are available to communicate, where they are and what device they are using is all available from your thinkingphone enabled devices.

CREATE PRESENCE ENABLED APPLICATIONS

All of the activity within your thinkingphone cloud communication service is made available through our developer APIs. Connect your thinkingphone service to your other cloud applications and automate business processes or trigger workflows based on the availability of your workforce indicated by our presence APIs.

USE PRESENCE DATA AS PART OF YOUR BUSINESS INTELLIGENCE & ANALYTICS STRATEGY

In addition to our own communication analytics service, your workforce presence data can be integrated into your other business intelligence applications. This extra layer of presence data can be used, for example, to improve your sales and support staff productivity.


Are You ready for cloud communications?




MAKING ORGANIZATIONS SIGNIFICANTLY MORE PRODUCTIVE

Our Communicator with Video presence application provides real-time information about a person’s availability, allowing users to make intelligent decisions about how to contact a person based on what the application knows about that person’s availability – such as away, busy, or on the phone.

Users can quickly learn who is available and the mode of communication with which to best reach them. Communicator automatically detects when a thinkingphones-powered device (smartphone, desk phone, or softphone) is being used. Find out whether a colleague is online, on a call, in a meeting, or out of the office.


Are You ready for cloud communications?




KNOW WHO IS AVAILABLE — AND HOW BEST TO REACH THEM

In addition to providing information about a colleague’s availability, the highly intuitive and mobility-enabled Communicator allows enterprise users on desktop machines as well as mobile devices to leverage the power of instant messaging as well as point-to-point videoconferencing to enhance workforce collaboration.

Key features include

  • iOS and Windows compatible
  • Presence across all mobile, deskphone, softphone
  • Instant messaging & SMS
  • Internal user buddy list
  • Group chat
  • Custom avatar
  • Away messages – standard and custom
  • Emoticons
  • Screen pops with DID and URL
  • Call log
  • Inbound chat pop-up/indicator
  • Send files via chat
  • Search by username
  • Click-to-call: Softphone, preferred device
  • Hover for user’s details
  • Chat history
  • Analytics integration


Are You ready for cloud communications?




AVAILABILITY = WORKING SMARTER

Presence applications have the capacity to make individuals and organizations significantly more effective and productive.

We would love to walk you through an in-person or online demonstration of our capabilities. Please take a moment to answer a few simple questions and we’ll get back to you to schedule a day and time that is convenient.

praise

thinkingphones provides mission-critical services that underlie Cambridge Innovation Center’s business.

Tim Rowe Founder & CEO, Cambridge Innovation Center

mobile solutions

Access from any device, anywhere

Break the chains from your desk. Access all of your communication services from our smartphone client for PC or Mac, or install our mobile app for Apple iOS or Google Android.